Shipping Policy

Last Updated: 12 September 2026

At Varni CCTV, we aim to provide safe, reliable, and timely delivery of products ordered through our website.

1. Shipping Availability

We provide product delivery across India, subject to product availability, courier service availability, and delivery restrictions applicable to the destination.

Some products or services may have location-specific delivery or service limitations.

2. Order Processing

Orders are normally processed after successful order confirmation and payment verification, where applicable.

Processing time may vary depending on:

• Product availability.

• Order quantity.

• Product type.

• Customization or assembly requirements.

• Verification requirements.

• Holidays and non-working days.

For customized or assembled computers, additional processing time may be required for configuration, testing, and quality checking.

3. Dispatch

Once an order has been processed, the product will be dispatched through an appropriate shipping or courier service.

Where tracking information is available, it may be provided to the customer after dispatch.

Dispatch time and delivery time are different. Dispatch means the order has been handed over to the shipping service; it does not mean the order has been delivered.

4. Estimated Delivery Time

Delivery time depends on the destination, product availability, courier service, weather conditions, holidays, and other factors.

The estimated delivery period shown during checkout or communicated to the customer is an estimate and may vary.

Remote locations, rural areas, difficult-to-service pin codes, or locations with limited courier availability may require additional delivery time.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before order confirmation.

Shipping charges may vary according to:

• Product size and weight.

• Delivery location.

• Order quantity.

• Courier service.

• Special handling requirements.

If free shipping is offered for a particular product or order, the applicable conditions will be displayed on the website or communicated with the offer.

6. Tracking Information

Where tracking is available, customers may receive a tracking number or shipment details after dispatch.

Customers can use the provided tracking information to check the shipment status through the applicable courier service.

Tracking updates may take some time to appear after the shipment has been dispatched.

7. Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Weather conditions.

• Natural disasters.

• Public holidays.

• Transportation issues.

• Courier delays.

• Strikes or service disruptions.

• Incorrect or incomplete delivery information.

• Remote or difficult-to-service locations.

• Government or regulatory restrictions.

• Other unforeseen circumstances.

We will make reasonable efforts to assist customers in case of delivery delays.

8. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information, including:

• Full name.

• Address.

• City.

• State.

• Pin code.

• Contact number.

If an order is returned because of an incorrect or incomplete address, unavailable recipient, or repeated delivery failure, additional shipping charges may apply for re-dispatch, where applicable.

9. Failed Delivery

If the courier attempts delivery but is unable to deliver the package because the recipient is unavailable, the address is incorrect, or delivery cannot be completed, the courier may make additional delivery attempts or return the shipment.

Customers should cooperate with the courier to complete delivery.

10. Damaged Package

Customers are advised to inspect the package at the time of delivery.

If the package appears visibly damaged, customers should, where possible, record photographs or video of the package and contact Varni CCTV promptly.

For electronic products such as CCTV cameras, DVR/NVR, hard disks, computers, laptops, networking equipment, and accessories, photographs or videos may be requested to verify a damage claim.

Please refer to our Refund & Cancellation Policy for applicable return, replacement, or refund conditions.

11. Missing or Incorrect Items

If an item is missing from an order or an incorrect product has been delivered, please contact us as soon as possible with the order details.

We may request photographs, videos, packaging information, invoice details, or other information necessary to verify the issue.

After verification, an appropriate solution such as replacement, return, or refund may be provided according to the applicable policy.

12. Customized & Assembled Products

Customized or assembled computers may require additional processing time because components may need to be selected, assembled, configured, tested, and packed before dispatch.

The estimated dispatch time for such orders may therefore differ from standard products.

13. Multiple Products in One Order

If an order contains multiple products, items may be shipped together or separately depending on product availability, warehouse location, product size, or logistics requirements.

Customers may receive separate tracking information for different shipments where applicable.

14. Delivery to Remote Locations

Delivery to certain remote, rural, restricted, or difficult-to-service pin codes may not be available through all courier services.

If delivery is not possible to the provided address, we may contact the customer regarding an alternative address, shipping option, or applicable cancellation/refund.

15. Local Pickup

If local pickup is offered for a particular product or order, the pickup location, timing, and applicable conditions will be communicated to the customer.

Customers should carry appropriate order or identification details where required for pickup verification.

16. Contact Us

For shipping-related questions, order tracking, delivery issues, or other shipping assistance, please contact us through our website.

Website: varnicctv.com
Contact: +91 9859869876

17. Changes to This Shipping Policy

Varni CCTV may update this Shipping Policy from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

By placing an order through our website, customers acknowledge that they have read and understood this Shipping Policy.